Joe Calloway is a branding consultant, business author, and restaurant owner whose client list reads like a ?Who?s Who? in business. From Saks Fifth Avenue and BMW to American Express and IBM, a wide range of companies depend on Joe for insight into today?s marketplace.
Joe is a guest lecturer with the Center for Professional Development at Belmont University, and is a partner in Mirror, an award-winning restaurant in Nashville, which was recently featured on television?s Food Network.
Sales And Marketing Management Magazine called Joe ?an expert on developing customer focused teams,? and a National Customer Services Advisory Board called Joe ?one of the most innovative and compelling people in customer service.?
Joe is the best-selling author of ?Becoming A Category Of One,? which received rave reviews from The New York Times, Retailing Today and many others. His new book is ?Indispensable: How To Become The Company Your Customers Can?t Live Without.?
Quick Reference Card
• Creates compelling customer experience
• Establishes a standard of habitual dependability
• Create a culture where every customer touchpoint becomes a differentiator for your company
• Create repeatable processes and establish a standard of habitual dependability
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