Jazz reaches beyond the world of the arts to provide a philosophy for social business design
Customer Service is DEAD!
What sets you apart from your competition? If you answered “service”, maybe you need to re-evaluate your business culture. Your competitors are also touting their service? Successful organizations in ANY industry/profession are waking up to the fact that customer service is no longer good enough
Stop and Hear the Music
As Erik Wahl works at the intersection of creativity and business, he’s constantly aware of the creative opportunities that often lie right in front of us. Often, these opportunities are right in front of us and we miss them. Here is one…
Taking Responsibility in the Age of Transformation – New Digital Magazine from Dr. Jeff Salz
Read the latest digital magazine by Dr. Jeff Salz – Cultural Anthropologist, Global Explorer, and Expert on Change, Innovation, and Developing the ‘Adventure Approach’ within Organizations. Inside this 16-page magazine, you’ll find: How Cultural Engagement Drives Sustainable Transformation (article) The Age of Transformation: Challenges and Opportunities for You and Your Organization (article) The Way of Adventure (book – chapters […]
Nurses Week 2012: 10 Ways to Celebrate, No Matter Your Budget!
How are you celebrating your nurses during National Nurses Week this year? With all the uncertainties in healthcare today, it can be challenging to even think about celebrations, let alone pay for them. The chaos we are feeling these days makes it even MORE important that your nurses are acknowledged and appreciated for all they […]
“…the first time we filled every seat…” – A Client’s Experience with Chip Eichelberger
The TSG blog has been quiet lately, but that will soon change (been hard at work behind the scenes!)… For now, I wanted to share an email we received from a client this week, following their engagement with Chip Eichelberger last week: “Just wanted to drop you a note to say what a great job […]
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